We hope you enjoy our products as much as we do. If you don't, however, please let us know and the item can be returned or exchanged within 90 days (or so, we probably won't say no on day 91!). Of course, there will be a few questions asked- we want to correct the problem so no one else is unsatisfied either. We apologize, but International and custom orders cannot be returned/exchanged.
For all returns or exchanges, please send an email to srock@favortheearth.com or call 630.330.2218.